The small print
Cookies
The few small files the shop keeps in your browser, what each one is for, and how to say no to the ones you don't need.
Contents
01Updated 1 September 2026
What cookies are
Cookies are small files a website leaves in your browser so it can remember things from one page to the next: what's in your bag, for instance. Browser storage does the same job in a slightly different way, and the same rules apply to it, so we list both here.
02Updated 1 September 2026
The ones the shop needs
In shortThese keep your bag and your sign-in. They're always on, because the shop doesn't work without them.
These are always on. Without them there's no bag, no checkout and no signing in.
| Name | What it does | How long |
|---|---|---|
os_cart_id | Keeps your bag | 10 days |
os-welcome | Remembers that you've seen the welcome offer (browser storage) | Until you clear it |
os-cabinet | Plays the cabinet's opening once a visit (browser storage) | Until you close the tab |
os-cookie-choices | Remembers your choices below (browser storage) | Until you clear it |
03Updated 1 September 2026
The ones you choose
In shortOff until you turn them on. The shop works just as well without them.
We'd like to count visits and see which letters and adverts bring people in, so we spend less on the ones that don't. These are off until you say yes.
| Name | What it does | How long |
|---|---|---|
| Analytics | How many people visit and which pages they read, counted without names | 13 months |
| Marketing | Whether you came from an advert or a letter, so we know which ones are worth it | 90 days |
04Updated 20 October 2026
Your choices
Change them here at any time. You can also clear or block cookies in your browser's settings; the shop will forget your bag if you do.
05Updated 20 October 2026
Changes to this policy
If we add a cookie, it goes on this page first, and anything optional waits for your yes.